Privacy policy

Privacy Policy

Last updated: July 10, 2026

This Privacy Policy describes how Om Store (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from Omstoreus.com (the “Site”).

By using the Site, you acknowledge that you have read and understood the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device and how you interact with the Site.

This information may include:

  • Your web browser and browser type;

  • IP address;

  • Time zone;

  • Device type and operating system;

  • Cookies installed on your device;

  • Pages and products you view;

  • Websites or search terms that referred you to the Site;

  • Dates and times of your visits; and

  • Information about how you browse and interact with the Site.

We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies such as:

Cookies

Cookies are small data files placed on your device or computer. Cookies often include an anonymous unique identifier and help us remember your preferences, understand how the Site is used, and improve your shopping experience.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site.

For more information about cookies and how to disable them, visit:

http://www.allaboutcookies.org

Log Files

Log files track actions occurring on the Site and may collect information including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

Web Beacons, Tags, and Pixels

Web beacons, tags, pixels, and similar electronic technologies are used to record information about how you browse and interact with the Site and our advertisements.

ORDER INFORMATION

When you make a purchase or attempt to make a purchase through the Site, we may collect certain information from you, including:

  • Full name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Phone number;

  • Order details;

  • Payment and transaction information; and

  • Any information you provide when communicating with us about your order.

Payment information is processed securely by our payment service providers. Om Store does not directly store complete credit or debit card numbers on its own systems.

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to process and fulfill orders placed through the Site.

This includes:

  • Processing payments;

  • Confirming and managing orders;

  • Arranging shipping and delivery;

  • Providing invoices and order confirmations;

  • Communicating with you about your order;

  • Responding to customer service requests;

  • Processing returns, refunds, or replacements;

  • Screening orders for potential risk, unauthorized activity, or fraud; and

  • Complying with applicable legal and regulatory obligations.

When consistent with the preferences you have shared with us, we may also use your information to send you updates, special offers, product announcements, and other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.

We use Device Information to:

  • Identify and prevent potential risk or fraud;

  • Operate, maintain, and improve the Site;

  • Understand how customers browse and interact with the Site;

  • Analyze the performance of our products, services, and marketing campaigns;

  • Personalize your shopping experience;

  • Measure the effectiveness of advertisements; and

  • Provide relevant advertising and retargeting campaigns.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third-party service providers that help us operate our business and provide services to you.

These service providers may include:

  • E-commerce platform providers;

  • Payment processors;

  • Shipping and fulfillment providers;

  • Customer service providers;

  • Website hosting providers;

  • Analytics providers;

  • Fraud prevention providers;

  • Advertising and marketing platforms; and

  • Professional advisers, such as accountants, lawyers, and consultants.

We use Shopify to power our online store. You can learn more about how Shopify handles Personal Information by reviewing its privacy policy:

https://www.shopify.com/legal/privacy

We may also use analytics services, such as Google Analytics, to understand how visitors use the Site.

You can learn more about how Google handles information here:

https://policies.google.com/privacy

You can opt out of Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout

We may also share Personal Information when necessary to:

  • Comply with applicable laws and regulations;

  • Respond to a subpoena, search warrant, court order, or other lawful request;

  • Protect our legal rights, property, customers, or business;

  • Investigate fraud, security issues, or violations of our policies; or

  • Complete a merger, acquisition, restructuring, financing, or sale of all or part of our business.

We do not sell your Personal Information for money.

BEHAVIORAL ADVERTISING

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to your interests.

These advertisements may be delivered through platforms such as Google, Meta, Facebook, Instagram, Microsoft, or other advertising providers.

For more information about how targeted advertising works, you may visit the Network Advertising Initiative’s educational page:

https://www.networkadvertising.org/understanding-online-advertising

You may manage or opt out of targeted advertising through the following services:

You may also opt out of certain participating advertising services through the Digital Advertising Alliance:

https://optout.aboutads.info

Please note that opting out does not necessarily mean you will stop seeing advertisements. It may mean that the advertisements you see will be less personalized.

DO NOT TRACK

Some web browsers allow you to send a “Do Not Track” signal.

Because there is currently no consistent industry standard for responding to these signals, we do not alter our data collection and usage practices when we receive a Do Not Track signal from your browser.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your Personal Information, including the right to:

  • Request access to the Personal Information we hold about you;

  • Request that inaccurate information be corrected;

  • Request deletion of your Personal Information;

  • Request a copy of your Personal Information;

  • Object to or restrict certain uses of your Personal Information;

  • Withdraw consent where processing is based on consent; and

  • Opt out of certain marketing or targeted advertising activities.

To exercise any of these rights, please contact us at:

support@omstoreus.com

We may need to verify your identity before completing your request. We will not discriminate against you for exercising your privacy rights.

EUROPEAN AND UNITED KINGDOM CUSTOMERS

If you are located in the European Economic Area or the United Kingdom, we process your Personal Information under one or more of the following legal bases:

  • Performance of a contract with you, such as processing and delivering your order;

  • Compliance with our legal obligations;

  • Our legitimate business interests, provided those interests do not override your rights;

  • Your consent, where required; and

  • Protection of our legal rights.

Your Personal Information may be transferred to and processed in countries outside the country where you live, including Canada and the United States.

When required, we take appropriate measures to protect Personal Information transferred internationally.

UNITED STATES PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

These rights may include the right to request access, correction, deletion, or a copy of Personal Information, as well as the right to opt out of certain uses of Personal Information for targeted advertising.

To submit a privacy request, contact us at support@omstoreus.com.

DATA RETENTION

We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

When you place an order through the Site, we may retain your Order Information for our business records unless and until you ask us to delete it, subject to any legal, tax, accounting, fraud prevention, dispute resolution, or regulatory requirements.

When Personal Information is no longer required, we may delete or anonymize it.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect your Personal Information.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account information and password, where applicable.

MINORS

The Site is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children. If you are a parent or legal guardian and believe that a child has provided us with Personal Information, please contact us so that we can take appropriate steps to delete the information.

THIRD-PARTY LINKS

The Site may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

CONTACT US

For more information about our privacy practices, to exercise your privacy rights, or to submit a question or complaint, please contact us by email:

Om Store
Email: support@omstoreus.com
Website: Omstoreus.com