Terms of service

Terms of Service

Last updated: July 10, 2026

OVERVIEW

This website is operated by Om Store.

Throughout the Site, the terms “we,” “us,” and “our” refer to Om Store. Om Store offers this website, including all information, tools, products, and services available through the Site, to you conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our Site, creating an account, placing an order, or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the Site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access the Site, place an order, or use our Services.

Any new features, products, services, or tools added to the current store will also be subject to these Terms.

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence.

If you are the age of majority and allow a minor dependent to use the Site, you agree that you are responsible for their use of the Site.

You may not use our products or Services for any illegal, unauthorized, fraudulent, or prohibited purpose.

You must not violate any applicable laws when using the Site, including intellectual property, copyright, consumer protection, privacy, and electronic communications laws.

You must not transmit viruses, worms, malware, harmful code, or any technology intended to interfere with the operation or security of the Site.

A breach of these Terms may result in the immediate suspension or termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service, cancel an order, restrict access, or terminate an account when reasonably necessary, including where we suspect fraud, abuse, unauthorized activity, or a violation of these Terms.

Your content, excluding payment card information, may be transferred through various networks and modified as necessary to meet the technical requirements of connecting networks or devices.

Payment information is encrypted during transmission through applicable payment-processing systems.

You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any part of the Site or Service without our prior written permission.

The headings used in these Terms are included for convenience and do not limit or otherwise affect the meaning of any provision.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information displayed on the Site is accurate and current.

However, we do not guarantee that all information, including product descriptions, photographs, prices, availability, measurements, shipping estimates, and promotional details, will always be complete, accurate, or free from errors.

Information provided on the Site is for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information is required.

The Site may contain historical information that is provided for reference only and may no longer be current.

We reserve the right to modify the contents of the Site at any time. Unless required by law, we are not obligated to update every piece of information immediately.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Product prices, discounts, promotions, shipping charges, and availability may change without prior notice.

We reserve the right to modify, suspend, restrict, or discontinue the Site, any Service, product, feature, promotion, or content at any time.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service, except where liability cannot be excluded under applicable law.

A price change will not normally affect an order that we have already accepted and confirmed, except where the displayed price resulted from an obvious error.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or Services may be available exclusively online through the Site.

Products may have limited quantities and are eligible for return, replacement, or refund only in accordance with our Refund & Returns Policy and applicable law.

We make reasonable efforts to display product photographs, colors, dimensions, materials, and details accurately.

However, actual colors and appearance may vary due to:

  • Photography lighting;

  • Screen brightness and display settings;

  • Material characteristics;

  • Production methods;

  • Handmade or natural variations; and

  • Differences between manufacturing batches.

These minor differences do not necessarily mean that a product is defective.

We reserve the right to:

  • Limit sales to any person, household, account, geographic region, or jurisdiction;

  • Limit the quantity of products purchased in a single order;

  • Discontinue products without prior notice;

  • Change product descriptions or pricing; and

  • Refuse orders that appear to be placed for unauthorized resale or commercial distribution.

All offers are void where prohibited by law.

We do not guarantee that every product or Service will meet every customer’s personal expectations. This does not affect any rights you may have under applicable consumer protection laws.

SECTION 6 – CUSTOMIZED AND PERSONALIZED PRODUCTS

Some products may be personalized, customized, engraved, printed, manufactured, or prepared according to information supplied by the customer.

You are responsible for reviewing and confirming all customization information before submitting your order, including:

  • Names;

  • Text;

  • Spelling;

  • Numbers;

  • Addresses;

  • Sizes;

  • Colors;

  • Designs; and

  • Other specifications.

We are not responsible for errors contained in information approved or provided by the customer.

Once production has begun, customized or personalized orders generally cannot be changed, canceled, returned, or exchanged, except where the product is defective, damaged, or does not match the confirmed order details.

Custom orders may require additional processing time.

SECTION 7 – ORDERS AND ORDER ACCEPTANCE

Submitting an order does not automatically mean that the order has been accepted.

We reserve the right to accept, refuse, limit, or cancel an order for reasons including:

  • Product unavailability;

  • Incorrect pricing or product information;

  • Suspected fraud or unauthorized payment;

  • Shipping restrictions;

  • Duplicate orders;

  • Unusual order quantities;

  • Incomplete customer information; or

  • Violations of these Terms.

If we cancel an order after payment has been collected, we will issue an applicable refund to the original payment method.

We may contact you using the email address or phone number provided at checkout if we need to verify or update your order.

An order is considered accepted when we send an order confirmation or begin processing or fulfilling the order.

SECTION 8 – BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate account, billing, payment, and shipping information for all purchases.

You agree to promptly update your information when necessary so that we can complete transactions and contact you regarding your order.

You represent that you are authorized to use the payment method submitted with your order.

We reserve the right to cancel or hold an order if payment cannot be authorized or if the information provided appears inaccurate, incomplete, or fraudulent.

You are responsible for maintaining the confidentiality of your account information and password.

You must notify us promptly if you believe your account has been accessed or used without authorization.

For more information about returns and refunds, please review our Refund & Returns Policy.

SECTION 9 – PAYMENT

Prices are displayed in the currency indicated on the Site.

Depending on your location and payment method, your bank or payment provider may charge currency-conversion fees, international transaction fees, or other processing charges.

These third-party fees are not controlled by Om Store.

You agree to pay all charges associated with your order, including applicable product prices, shipping fees, taxes, customs duties, and other charges displayed or disclosed during checkout.

SECTION 10 – SHIPPING AND DELIVERY

Shipping and delivery timeframes shown on the Site are estimates and are not guaranteed delivery dates.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays;

  • Customs inspections or clearance;

  • Public holidays;

  • Weather conditions;

  • Incorrect or incomplete addresses;

  • Local delivery restrictions;

  • Transportation disruptions; and

  • Other unforeseen circumstances.

You are responsible for providing a complete and accurate shipping address.

We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete information supplied by the customer.

Depending on the destination, the customer may be responsible for import duties, customs fees, taxes, or other charges imposed by local authorities.

Please review our Shipping Policy for additional information.

SECTION 11 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools, services, applications, or integrations that we do not own, control, or monitor.

These tools are provided on an “as is” and “as available” basis without warranties or endorsements from Om Store.

Your use of third-party tools is at your own risk and discretion.

You should review and understand the applicable third party’s terms and privacy practices before using its services.

We may introduce new tools, resources, or Services in the future. Those features will also be subject to these Terms.

SECTION 12 – THIRD-PARTY LINKS

The Site may contain links to third-party websites, platforms, products, or services that are not affiliated with Om Store.

We are not responsible for reviewing or evaluating third-party content, security, accuracy, policies, products, or services.

Accessing a third-party website is at your own risk.

We are not responsible for loss or damage arising from transactions, purchases, content, or interactions involving third-party websites.

Please review the third party’s terms and policies before entering into a transaction.

Questions or complaints relating to third-party products or services should be directed to the relevant third party.

SECTION 13 – USER COMMENTS, REVIEWS, AND SUBMISSIONS

You may choose to submit reviews, photographs, feedback, ideas, suggestions, questions, comments, or other content to us.

You grant Om Store a non-exclusive, worldwide, royalty-free, transferable, and sublicensable right to use, reproduce, edit, publish, translate, distribute, and display content that you voluntarily submit, to the extent permitted by law.

We are not obligated to:

  • Keep submissions confidential;

  • Pay compensation for submissions;

  • Publish submissions; or

  • Respond to every submission.

You agree that your submissions will not:

  • Violate another person’s copyright, trademark, privacy, publicity, or proprietary rights;

  • Contain defamatory, abusive, threatening, obscene, unlawful, or discriminatory material;

  • Contain malware or harmful code;

  • Include false or misleading information;

  • Impersonate another person; or

  • Misrepresent the origin of the submission.

You are responsible for the content and accuracy of your submissions.

We reserve the right, but not the obligation, to monitor, edit, reject, or remove content that violates these Terms or is otherwise inappropriate.

SECTION 14 – PERSONAL INFORMATION

Your submission and our processing of personal information through the Site are governed by our Privacy Policy.

By using the Site, you acknowledge that you have reviewed our Privacy Policy.

SECTION 15 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Site may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions;

  • Prices;

  • Promotions;

  • Discounts;

  • Shipping charges;

  • Delivery timeframes;

  • Product availability; or

  • Other order details.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information at any time, including after an order has been submitted.

If an order is canceled after payment has been collected, an applicable refund will be issued.

We are not obligated to update or clarify information except as required by applicable law.

SECTION 16 – PROHIBITED USES

You may not use the Site or its content:

  • For any unlawful or fraudulent purpose;

  • To encourage another person to engage in unlawful activity;

  • To violate applicable laws, rules, or regulations;

  • To infringe our intellectual property rights or the rights of others;

  • To harass, threaten, abuse, harm, defame, intimidate, or discriminate against another person;

  • To submit false or misleading information;

  • To upload or transmit viruses, malware, or harmful code;

  • To collect or track another person’s personal information without authorization;

  • To spam, phish, scrape, crawl, or otherwise misuse the Site;

  • To interfere with the security or operation of the Site;

  • To bypass access restrictions or security measures;

  • To impersonate another person or business;

  • To make fraudulent purchases, chargebacks, or payment claims; or

  • For any obscene or prohibited purpose.

We reserve the right to suspend or terminate your access to the Site for violating these prohibited uses.

SECTION 17 – INTELLECTUAL PROPERTY

All content on the Site, including text, logos, branding, product photographs, graphics, videos, designs, icons, layouts, and other materials, is owned by or licensed to Om Store unless otherwise stated.

The content is protected by applicable intellectual property laws.

You may access and use the Site for personal, non-commercial shopping purposes only.

You may not copy, reproduce, distribute, modify, republish, sell, license, or commercially exploit Site content without our prior written permission.

Unauthorized use of the Om Store name, logo, product images, or other intellectual property is prohibited.

SECTION 18 – DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, we do not guarantee that:

  • The Site will always be available, uninterrupted, secure, or error-free;

  • All defects or errors will be immediately corrected;

  • The Site will be free from viruses or harmful components; or

  • Results obtained from using the Service will always be accurate or reliable.

The Site and Services are provided on an “as is” and “as available” basis, except for warranties or rights that cannot legally be excluded.

Nothing in these Terms excludes any mandatory warranty or consumer right available under applicable law.

SECTION 19 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Om Store and its owners, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

  • Your use or inability to use the Site;

  • Products purchased through the Site;

  • Unauthorized access to your account;

  • Errors or omissions in Site content;

  • Third-party services or websites;

  • Shipping delays outside our reasonable control; or

  • Loss of profits, revenue, savings, opportunities, or data.

Where liability cannot be completely excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

SECTION 20 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Om Store and its affiliates, owners, employees, agents, contractors, suppliers, service providers, and licensors from claims, losses, liabilities, damages, and reasonable legal expenses arising from:

  • Your breach of these Terms;

  • Your violation of applicable law;

  • Your infringement of another person’s rights; or

  • Your misuse of the Site or Services.

SECTION 21 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable portion will be considered severed from these Terms without affecting the validity of the remaining provisions.

SECTION 22 – TERMINATION

These Terms remain effective until terminated by you or Om Store.

You may stop using the Site at any time.

We may suspend or terminate your access to the Site if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or created a risk to Om Store, our customers, or third parties.

The obligations and liabilities incurred before termination will survive termination where applicable.

Termination does not remove your responsibility to pay amounts owed for orders placed before termination.

SECTION 23 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other policies posted on the Site, constitute the entire agreement between you and Om Store regarding your use of the Site and Services.

These Terms replace any prior communications, proposals, or agreements relating to the same subject matter.

Our failure to enforce any provision does not constitute a waiver of that provision or any other right.

SECTION 24 – GOVERNING LAW

These Terms and any separate agreements through which we provide Services will be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Om Store is legally established and operates, without regard to conflict-of-law principles.

Any dispute will be handled in the courts or dispute-resolution forums with lawful jurisdiction, unless applicable consumer protection laws provide otherwise.

SECTION 25 – CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We reserve the right to update, replace, or modify these Terms by posting a revised version on the Site.

The “Last updated” date at the top of this page indicates when the Terms were most recently revised.

Your continued access to or use of the Site after changes are posted means that you accept the updated Terms.

SECTION 26 – CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Om Store
Email: support@omstoreus.com
Website: Omstoreus.com

Thank you for visiting and shopping with Om Store.