Shipping Policy

Last Updated: September 8, 2026

At Om Store, we are committed to providing a smooth and reliable shipping experience for customers worldwide. We currently ship to most countries and regions around the world.

🌎 Worldwide Shipping

We offer international shipping to eligible destinations.

Please note that shipping availability may vary depending on the destination country and local regulations. If your country is not available at checkout, please contact us at support@omstoreus.com for assistance.

📦 Processing Time

Orders are typically processed within 1–3 business days after payment is successfully received.

During holidays, promotions, or periods of high order volume, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

🚚 Delivery Time

Estimated delivery times vary depending on the destination:

• United States: approximately 7–12 business days
• Canada: approximately 7–15 business days
• United Kingdom & Europe: approximately 7–15 business days
• Australia & New Zealand: approximately 7–15 business days
• Asia: approximately 5–12 business days
• Other international destinations: approximately 7–20 business days

Please note: These are estimated delivery times and are not guaranteed. Delays may occur due to customs clearance, weather, carrier disruptions, holidays, or other circumstances beyond our control.

💰 Shipping Costs

Shipping costs are calculated and displayed at checkout based on your destination, shipping method, and order details.

From time to time, Om Store may offer free shipping promotions or special shipping rates.

🛃 Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility.

Om Store does not control customs policies and cannot predict the exact amount of any applicable duties or taxes.

📍 Tracking Your Order

Once your order has shipped, tracking information will be provided by email when available.

Please allow 24–72 hours for tracking information to become active after the shipment has been processed by the carrier.

⚠️ Delayed, Lost, or Damaged Packages

If your package is significantly delayed, appears to be lost, or arrives damaged, please contact us at:

Email: support@omstoreus.com

When contacting us regarding a shipment, please include your order number and, if applicable, photos of the damaged package and products.

We will work with the shipping carrier to investigate the issue and determine the appropriate solution.

🏠 Incorrect Shipping Address

Please carefully check your shipping information before completing your order.

If you notice an incorrect address, contact us as soon as possible at support@omstoreus.com. We will do our best to update the address before the order ships.

Once an order has been shipped, we may not be able to change the delivery address.

📦 Returned or Undeliverable Packages

Packages may be returned to us if the recipient is unavailable, the address is incorrect, or the package is refused or cannot be delivered.

If a package is returned to Om Store due to an incorrect address or other customer-related issue, additional shipping charges may apply for reshipment.

📩 Contact Us

If you have any questions about shipping or your order, please contact us:

Om Store
Email: support@omstoreus.com

We are happy to assist you with your order and shipping questions.